Shipping policy
Where we ship. We ship from the USA to addresses within the United States, including Alaska, Hawaii, and US territories. International shipping is not available yet; orders placed for destinations outside the United States will be canceled and refunded in full.
Processing and delivery. Orders are processed within 1 to 3 business days of placement. Business days are Monday through Friday, excluding federal holidays. Standard US domestic shipping is estimated at 3 to 5 business days after processing. Shipping estimates are not guarantees; carrier delays outside our control may affect delivery windows.
Shipping cost. Standard shipping is free on orders over $70 (for example, two or more stacks). Below that, the shipping cost is shown at checkout before you pay.
Lost, stolen, or missing packages. If tracking shows your package as delivered but you cannot find it, check with household members, neighbors, and your building's mail area first, then contact us within 7 days of the delivery scan. We will work with you to make it right with a replacement or a refund. If tracking shows no movement for 15 days or more, we treat the package as lost and will send a replacement or issue a full refund at no cost to you.
Incorrect shipping address. If you entered an incorrect address, contact us immediately. We can only correct an address before the order ships. Packages lost because of an incorrect address provided at checkout are not eligible for free replacement, though we will do what we can to help recover or redirect the package.
Questions: contact us at support@everdrive.pro. We aim to respond within one business day.