Refund policy

The Everdrive 30-Day Promise. We stand behind Everdrive. If it is not for you, we will give you a full refund on one unit within 30 days of your purchase, no questions asked, whether the jars are opened or not.

The 30-day, no-questions-asked refund applies to one unit (your first complete stack) per customer and household, on your first order.
The refund covers the full product price of that unit plus any sales tax charged on it. Original shipping costs are not refunded.
To request your refund, email support@everdrive.pro within 30 days of purchase with your order number. Refunds are issued to the original payment method within 5 to 10 business days of your request.
Additional units beyond the first are eligible for return only if unopened, with seals intact and in original packaging, within the same 30-day window. Return shipping for additional units is paid by the customer, and the refund is issued within 5 to 10 business days of our receiving the return.
The guarantee applies only to orders placed on everdrive.pro or shop.everdrive.pro. Products purchased from other retailers or marketplaces must be returned through that retailer under its policy.
Discounted or promotional purchases are refunded at the price actually paid. Store credits and referral credits, if offered, are not redeemable for cash. We reserve the right to refuse refunds in cases of abuse, such as repeat claims across multiple orders or accounts.

Damaged or defective orders. If your order arrives damaged or with a manufacturing defect, contact us at support@everdrive.pro within 30 days of delivery with your order number and, where applicable, a photo of the damage. We will replace the product or issue a full refund at no additional cost to you.

Order changes and cancellations. We process orders quickly. If you need to change or cancel an order, or fix a shipping address or item, contact us as soon as possible, ideally within 1 hour of placing the order. We cannot guarantee changes once an order has entered processing.